It's through the dedication and exceptional service of team members like Elijah that we strive to create a welcoming and friendly environment for all our guests. Elijah is certainly one of them, and I will personally pass along your kind words to him. At Avanti Palms, we truly value our staff members who go above and beyond to create unforgettable experiences for our guests. I'm glad to hear that he provided you with great laughs, engaging conversations, and a delicious nightcap. It brings me great joy to hear that your time here was enjoyable and that Elijah, our bartender, made your Avanti experience even more memorable. Thank you for taking the time to share your experience at our resort. Thank you for choosing our hotel, and we hope to have the opportunity to regain your trust in the future. Your feedback is invaluable as we continuously work to improve our guests' experience. Once again, I apologize for falling short of your expectations. Our security team works diligently to monitor and address such issues, but I apologize if we fell short during your stay. We want all of our guests to have a peaceful and enjoyable stay, and I apologize for any inconvenience caused by disruptive parties and smoking. Furthermore, I understand your frustration with noise disturbances and the smell of smoke. Nevertheless, I will share your feedback with our team to address any areas that may have been overlooked. We take cleanliness seriously and employ a dedicated team to maintain our hotel's standards. Regarding the state of our common areas, I apologize if they did not meet your expectations. This is certainly not the standard we strive for, and I assure you that I will personally address these concerns with our housekeeping and pest control team to ensure that such lapses do not occur in the future. It is deeply concerning to hear about the issues you encountered in your room, including the presence of cockroaches and the lack of cleanliness. Your comfort and satisfaction are of utmost importance to us, and I apologize for any inconvenience caused. I am truly sorry to hear about the negative experience you had during your stay at our hotel. Thank you for taking the time to provide us with your feedback. Hotels near International Academy of Design and Technology, Orlando.Hotels near Florida College of Integrative Medicine.Hotels near Everest University - South Orlando, FL.Hotels near ITT Technical Institute - Orlando Campus.Hotels near Le Cordon Bleu College of Culinary Arts in Orlando.Hotels near Valencia College Orlando, FL.Central Florida Regional Airport Hotels.
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